PRODUCTION TIME
All of our products are handmade! Items are currently taken approx 7 days to be finished from the moment the customer places an order.

Please kindly contact us if you have any question or request.

SHIPPING METHOD
    Expedited shipping DHL (International and US domestic):
        Estimated Delivery time: 2-3 days or 5-7 days after being shipped (depend on DHL method).
        Fully insured in case of lost and damaged.
        Recipient’s correct phone number required.
        CANNOT ship to P.O. Boxes or APO/FPO addresses.
   
    Standard shipping (USA & Canada):
        Estimated Delivery time: 2-3 weeks after being shipped.
        Ship method: Our company --(DHL)--> Our location in USA --(USPS)--> Customer
        Fully insured in case of lost and damaged.
        Recipient’s correct phone number required.
        CANNOT ship to P.O. Boxes or APO/FPO addresses.

    Standard shipping international:
        Delivery time is not guaranteed, it takes from 3-6 weeks depending on the process at custom.
        Ship method: Our company --(DHL)--> Our location in USA --(USPS)--> Customer
        Fully insured in case of lost and damaged.
        Recipient’s correct phone number required.

SHIPPING RATE
    Standard Shipping USA/Canada with client's signature (2-3 weeks to be delivered): $10
    Standard Shipping International (3-6 weeks to be delivered): $10
    DHL Shipping (5-7 days to be delivered): $35
    DHL Shipping (2-3 days to be delivered): $45 - We work overnight to complete your order

Shipping rate listed above is for reference only to central USA. Real time shipping cost will be updated when you finalize your order. Shipping cost is depend on many factors, included: weight of the parcel, destination country and location.

CHANGING THE SHIPPING ADDRESS
    Standard Shipping:
        5 days after the order is placed: FREE
        From day 6: $15 handling and additional shipping fee
   
CHANGING SIZE, CHAIN LENGTH...etc.
    3 days after the order is placed: FREE
    From day 4: $7 fee

NOTES
- WE SHIP WORLD WIDE.
- We process and ship orders Mon-Fri and are unable to offer weekend or holiday delivery.
- These information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods or in climate weather conditions.
- Import duties, taxes, and/or customs fees are not included in the item price. You are responsible for paying any additional charges customs clearance. Please contact your local post office or customs office to inquire about these charges.
- In case your package is returned because of no receiver or the address you gave us is not correct, we will have to charge fee for reshipping.